Contact information
Contact Policy
Last Updated: [Insert Date]
At Yorvo, we value our customers and are committed to providing timely and helpful support. If you have any questions, concerns, or need assistance with your order, we’re here to help.
How to Contact Us
You can reach our Customer Support Team through the following channels:
Email: [Your Support Email]
Phone: [9728893972]
Business Address: [vpo-mehrana,jhajjar,haryana,india]
Customer Support Hours
Our support team is available during the following hours:
Monday – Saturday: 9:00 AM – 6:00 PM (IST)
Sunday & Public Holidays: Closed
Messages received outside business hours will be responded to on the next business day.
Response Time
We aim to respond to all customer inquiries within:
- Email: Within 24–48 business hours
- Order-related queries: Within 1 business day whenever possible
Response times may be slightly longer during holidays, promotional events, or periods of high order volume.
Order Support
For faster assistance with your order, please include:
- Your Order Number
- Full Name
- Email Address used for the purchase
- A brief description of your concern
- Photos (if reporting a damaged, defective, or incorrect item)
Providing complete information helps us resolve your request more quickly.
Returns, Refunds, and Exchanges
For questions regarding returns, refunds, or exchanges, please refer to our Return & Refund Policy. If you need additional assistance, our support team will be happy to guide you through the process.
Feedback and Suggestions
We welcome your feedback and suggestions. Your input helps us improve our products, services, and overall shopping experience.
Business Communication
Please use our official contact channels for all inquiries. Yorvo is not responsible for communications made through unofficial or unauthorized third-party accounts.